Support

Email hello@citefuel.com. A human reads everything.

Our commitments

• Support email response: within 2 business days (usually much faster).
• Starter Audit delivery: within 48 hours of payment.
• Site Audit delivery: within 72 hours of payment.
• Refunds: per the refund policy — if a paid audit doesn't surface 3+ actionable P0/P1 gaps, full refund, no questions.

Purchasing

All plans are on the pricing page. Retainer and agency white-label start with an email — include your domain(s) and monthly page volume and we'll reply with a scoping proposal within 2 business days.

Report issues

Found a scoring bug or disagree with a check's logic? The methodology is public at /methodology — email us with the report link and the check id, and we'll investigate within 2 business days. Crawler concerns: see /bot.